Updated: March 11, 2021
Alexa is far from perfect.
If you’ve used Alexa for even a day, you know this.
However, now you can help fix this! Amazon recently launched Alexa Answers, a new platform where you can answers questions Alexa could not.
Even better, you’ll see the impact of your answers through points, leaderboards, and of course, hearing your answers on your own Amazon Echo speakers!
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Alexa-Compatible Smart Home Devices
What Is Alexa Answers?
Have you ever been frustrated by Alexa’s (lack of) answer?
If so, Amazon has a new website where you can vent that frustration productively:
The Questions On "Alexa Answers"
The questions on Alexa Answers are real questions that users have asked Alexa.
If enough users ask Alexa a question that she cannot answer, Amazon posts it on the site for user input.
Below you’ll find a snapshot of the questions at the top of my feed.
You can also filter the questions by topic:
- Film & TV
- Video Games
And questions can be tagged in four different ways:
- Popular = a question with a lot of answering activity
- Hot = one that Alexa users ask frequently. So if your answer goes live, it’s likely to be heard many times!
Personalizing Your Questions
A super helpful feature is that you can personalize the questions (by category) that show up in your feed.
Simply click the “Customize” link in the “Questions for You” section.
You can then select 3 or more categories that interest you and these will prioritize be prioritized in your feed
How To Follow Questions
To follow a question click the “Star” icon on the question detail page.
Once you do, it will show up in the “Followed” tab.
FYI, you will also receive a notification when a new answer goes live on a question you follow.
How To Provide Answers
OK, let’s dig in to the fun part – answering questions on Alexa Answers.
How Do I Contribute Answers?
To contribute answers, simply click the “Answer” button, either on listed questions or on a question detail page.
Type you answer into the submission box and submit it when you are ready.
What Happens After Submission?
After you submit an answer, it will be reviewed before going live. During this time it is visible on the site but it is not being shared by Alexa.
Answers are reviewed for quality by a combination of automated systems, community members, and Alexa Answers moderators before going live.
If your answer is accepted, it may be made available on Alexa next time a user asks the question you answered.
You can tell that your answer is available for Alexa to use if the blue “Live” icon appears below your answer.
What Makes A Good Answer?
Good answers respond to the question briefly, directly, and accurately, in a contributor’s own words.
Of course, they should not contain content that is obscene, threatening, defamatory, privacy-invasive, or infringing of intellectual property rights.
To learn more writing and rating answers please see the Answer Guidelines.
Your Impact on Alexa Answers
On your profile page, you can see the impact you’ve had on the Alexa Answers platform.
Your profile page shows:
- The answers you’ve contributed
- The number of your answers that have been rated
- The points you’ve earned
- The number of shares by Alexa
Your profile page also shows the badges you’ve earned, including:
- Getting Started Badges
- Answer Badges
- Ratings Badges
- Specialist Badges
And that about does it for this guide!
If you have any questions or suggestions, please don’t hesitate to reach out!
The Commands Guru